2010 VAMA Conference Schedule

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March 23, 2010

1:00 PM                                Conference Registration Opens

1:30 PM - 4:30 PM              A Series Sessions
Session A1: 2010 Industry Perspectives and Projections
Session A2: Fair Housing & Beyond - Doug Chasick, CPM, CAPS, CAS, Adv. RAM, CLP, SLE, CDEI; Senior VP, Multifamily Professional Services, CallSource
Session A3: Customer Service for Your Service Team: Getting the Team to See what the Resident Sees - Bill Nye, Bill Nye Training

5:00 PM - 6:30 PM             Opening Gala & Vendor Appreciation Party
Tobacco Company, Downstairs Club **NEW LOCATION**

8:45 PM - 11:30 PM PM           Poker Tournament
Potomac Room, Omni Richmond Hotel

March 24, 2010

8:00 AM - 8:30 AM             Conference Registration & Breakfast

8:30 AM - 9:30 AM             B Series Sessions
Session B1: Money Management for Maintenance - Bill Nye, Bill Nye Training
Session B2: Prospects LEASE Apartments, We Must SELL Them (The Sales Process) - Susan Wells, Susan Wells Leasing Inc.
Session B3: Telephone Techniques! The Missing Piece of the PUZZLE - Wesley Aleshire

9:45 AM - 10:45 AM           C Series Sessions
Session C1: Understanding how to Measure the Financial Success of your Property - Bill Nye, Bill Nye Training
Session C2: Customer Service - Are YOU as Good as You Think? - Susan Wells, Susan Wells Leasing Inc.
Session C3: Wild Card: Multifamily Industry Game Show - Whose Got Game? - Wesley Aleshire

9:55 AM - 10:40 AM           Special Vendor Session
Session V1: Sales Brainstorming - Kimberly Lambert, Waverton Associates

11:00 AM - 12:00 PM         D Series Sessions
Session D1: The Maintenance Challenge! - Wesley Aleshire
Session D2: How Concessions Effect Your Bottom Line! - Susan Wells, Susan Wells Leasing Inc.
Session D3: Emerging Legal Issues - With John McDermott, NAA General Counsel and Michael Semko, Counsel/Vice President National Lease Program

11:10 AM - 11:55 AM        Special Vendor Session
Session V2: Sales Brainstorming - Kimberly Lambert,Waverton Associates

12:30 PM - 3:00 PM           Lunch & Keynote Speaker

Keynote Speaker -  Patty Morgan-Seager Presents: Lighten Up and Laugh!

We are so convinced the 2010 VAMA Conference will provide you with the tools you need to run your operation more effectively that we are offering you a money back guarantee on your registration!

Rules: If by the end of the first day you are not satisfied with the content of the conference simply come back to the registration desk, meet with one of our committee members to tell them why you were not satisfied and you will not be billed for your attendance.