Provide to the best of our ability service and value that will improve and enhance the quality of life of the public, which we serve…

Treat every person with respect and exhibit the highest standards of honesty and integrity in all our dealings…

Be ever aware of the terms and provisions of the Virginia Residential Landlord & Tenant Act, Federal and State Fair Housing and Equal Employment Laws and such other local, state and national laws affecting industry and abide by these laws in every respect…

Dedicate ourselves to work with agencies at every governmental level to protect and improve the multifamily housing stock…

Continually promote professional property management and provide through this association, at reasonable cost, the educational opportunities to enable our members and employees to improve their knowledge and skills to better serve the industry…

Be loyal to the fellow members of this association, refrain from deceptive advertising or acts that may bring discredit to ourselves or our association and support the ideals and programs of the association…

Cooperate with all other organizations who share our commitment to improving the rental housing industry and its public image.